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Datacard® SR200 & SR300 Card Printersand LM200 & LM300 LaminatorsUser’s GuideMarch 2014Part No. 527473-001, Rev. A

x Ink Ribbon, Retransfer Film, and Laminator Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Cards. . . . . . . . . . . . . . . .

90 Error Recovery and MessagesMending a Broken Ink Ribbon or Retransfer FilmIftheinkribbonorretransferfilmbreaks,InkSearchorMediaSearch

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 91 Laminator Roller LayoutRecovering from Laminator ErrorsTheprinterLC

92 Error Recovery and Messages3. Pressthecartridgereleasebuttonandpulloutthefilmcartridge.Thecartridgemaybedifficulttopulloutif

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 93 Adjusting the Patch PositionThepositionofthepatchonthecardcan

94 Error Recovery and MessagesChanging the Left-to-Right PositionUsetheStatusMonitortochangetheleft‐to‐rightpositionofthepatchonthecar

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 95 Error MessagesPrinter LCD MessagesThistabledescribestheprinterme

96 Error Recovery and MessagesJam(MG) Thereisacardjaminthemagneticstripeencodesection.1. Pre ssResetandthentoinitializetheprinte

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 97 InkSearch Theinkribbonisbroken.1. Repairtheinkribbonasdesc

98 Error Recovery and MessagesHROverheat Theretransferorbendremedyrolleristoohot.Powertheprinteroffandthenonagain.Callforservice

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 99 Laminator LCD MessagesThistabledescribesthelaminatormessagestha

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 1Chapter 1: IntroductionThischaptercontainsinformationaboutthisUse

100 Error Recovery and MessagesFilm‐BSearch Thelaminatorissearchingforlaminatematerial.Makesurethatthelaminatingfilmiscorrectlyloaded

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 101 Overheat‐TTheinternaltemperatureistoohigh.Powerthelaminatoro

102 Error Recovery and Messages Overcool The

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 103

104 Error Recovery and Messages

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 105Chapter 7: SuppliesThischapteroutlinestherecommendedsuppliesto

106 SuppliesInk Ribbon, Retransfer Film, and Laminator MaterialUsethefollowingsectionstoorderreplacementinkribbon,retransferfilm,andlami

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 107 Duraguard® Clear LaminatesDuraguard® Sample Security LaminatesTopcoa

108 SuppliesCard SizeUseISO‐1(CR‐80)siz ecardswiththefollowingnominaldimensions:Thedefaultcardthicknessis0.030in(0.75mm).Thecard

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 109 Cleaning SuppliesTheprinterusesthefollowingcleaningsupplies.F

2 IntroductionWhom to Call for AssistanceIfyouworkwith aDatacard‐authorizeddealer,distributor,orvalue‐addedreseller,contactthemforassi

110 Supplies

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-1Appendix A: Status Monitor MessagesThisappendixcontainsacompletel

A-2 Status Monitor MessagesThefollowingmessagesaredisplayedinmessageboxesbytheStatusMonitor.ErrorCode DisplayedMessage Solution0102D000

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-3 0102FD00 Theprinterisinthepowersavingmode.Resettingtheprint

A-4 Status Monitor Messages0103A100 Retransferfilmisbroken. 1. Repairtheinkribbonasdescribedin“MendingaBrokenInkRibbonorRetransfer

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-5 01044400 Ahardwareerrorhasoccurred. Powertheprinteroffandon

A-6 Status Monitor Messages0104F600 Theoperatingambienttemperatureoftheprinteristoolow.Verifytheambienttemperatureis withinrange.Ift

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-7 01052E00 Optionaldevicesarenotinstalled. —0105**** Acommanderr

A-8 Status Monitor Messages05000055 Top‐sidefi lmisbrokenorisnotdetected. Makesurethatthatthelaminatefilmiscorrectlyset. Makesur

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-9 05000067 Thethermistorofthetop‐sideheatrollerisfaulty . Po

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 3 The Front and Right Side of the Card Printer

A-10 Status Monitor MessagesThefollowingerrorsaredetectedbytheprinterdriveranddisplayedinamessagebox.ErrorCode DisplayedMessage Solut

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-11 10000302 UnabletoestablishcommunicationwiththenoncontactICe

A-12 Status Monitor Messages10002000 Printerisnotfound.  MakesurethatthehostPCandtheprinterareconnectedproperly. Makesurethatth

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide B-1Appendix B: Site Requirements and Specifications Thisappendixdescrib

B-2 Site Requirements and SpecificationsSite and Usage GuidelinesWhenchoosingasitefortheprinteranditssupplies,considertheseguidelines:

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide B-3 Ventilation ClearanceTomakesurethatthereisproperventilationf

B-4 Site Requirements and SpecificationsPrinter Specifications Recordingmethod Dyesublimationre

SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide B-5 Operating Environment ConditionsStorage Environment ConditionsLamina

B-6 Site Requirements and SpecificationsOperating Environment ConditionsStorage Environment ConditionsTe mperature 59°–86°F(15°–30°C)Temperature 5°–

4 IntroductionThe Back of the Card Printer

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 5 The Inside and Left Side of the Card Printer

6 IntroductionCard Printer LCD Panel Line1 D

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 7 About the LaminatorsTheLM200&LM300cardlaminatorsareoptional

8 Introduction The Left and Right Sides of the Laminator

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 9 The Inside of the Laminator

iiNoticePleasedonotattempttooperateorrepairthisequipmentwithoutadequatetraining.Anyuse,operationorrepairyouperformthatisnotin

10 IntroductionLaminator Operator PanelThestatusofthelaminatoris displayedonthecardprinter ’sLCDpanelandontheStatusMonitoroftheP

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 11Chapter 2: Using the Printer and LaminatorThis chapter describes how t

12 Using the Printer and LaminatorBefore You BeginMakesurethattheprinterandlaminator(ifused)aresetupandtheprinterdriverinstalled.Re

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 13 3. Insertcards(3).Refertotheillustrationsforthecorrectcard

14 Using the Printer and LaminatorReplacing the Card HopperIftheentirecardhopperhasbeenremovedfromtheprinter,reinstallitbeforeusingth

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 15 Loading an Ink RibbonIfthisisthefirsttimeyouareusingtheprin

16 Using the Printer and LaminatorLoading Retransfer Film1. Slidethedoorlatchupandopentheprinterdoor(1).2. Presstheretransferfilmrel

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 17 Loading Top-Side Laminate Film1. Openthelaminatordoorbypulling

18 Using the Printer and LaminatorLoading Bottom-Side Laminate Film1. Openthelaminatordoorbypullingthetopofthedoortowardyou.2. Remove

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 19 Powering OnUsetheseprocedurestochecktheconnectionsandthenpow

iii Compliance Statements Liability StatementTheWARNINGandCAUTIONlabelshavebeenplacedontheequipmentforyoursafety.Pleasedonotattemptt

20 Using the Printer and LaminatorChecking the Laminator ConnectionWhenusingtheLM200orLM300laminator,makesurethat: Theprinterandlamina

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 21 Powering On the Printer1. Pre ssthepowerswitch.2. Makesurethat

22 Using the Printer and LaminatorInitializing the Ink Ribbon and Retransfer FilmCardscanbeprintedwhentheLCDpaneldisplaysReady.Followthes

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 23 Printing Cards Using ID Software1. Followtheinstructionsforyour

24 Using the Printer and Laminator5. Whenyouarefinished,clickOKtoclosethePrintingPreferencesdialogbox.6. ClickPrintinthePrintdial

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 25Chapter 3: Printer and Laminator SettingsThischaptercontainsinforma

26 Printer and Laminator SettingsIntroduction to Printer and Laminator SettingsThreemaintoolsallowyoutocreateormodifysettingsthatdetermin

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 27 Printing PreferencesThePrintingPreferencesdialogboxcontainsthe

28 Printer and Laminator SettingsSaving SettingsIfyourlocationusesseveralprintersthatneedthesamesettings,youcansetuponeprinterands

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 29 Print TabThePrinttabcontainssettingsforusingthecolor(YMC)pa

iv Regulatory ComplianceNotice for USA (FCC notice)ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforClassAcomputingdevices,p

30 Printer and Laminator SettingsColor AdjustmentUsetheColordialogboxtoadjustyourimagesbeforesendingthemtotheprinter.Thesettingsaff

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 31  SpecifytheMACaddressposition.WhenusingtheUVpanel,theMAC

32 Printer and Laminator SettingsTheprinterdrivercomparesprintingdataforeachtypeofinktodeterminewhetherthereareanyoverlappingpixel

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 33 ThefollowingtableshowshowthePageSplitfeaturecanbeusedfor

34 Printer and Laminator SettingsSecurity EraseTousetheSecurityErasefeature,loadaYMCKinkri bbonandselectSecurityEraseonthePrinttab

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 35 Printing Area SettingsOnthePrinttab,clickEnabletheprintingare

36 Printer and Laminator SettingsPrinter SettingsOnthePrinttab,the“Enableprintersettings”featureisavailableforadministrator‐levelusers.

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 37 Configuration TabTheConfigurationtabdisplaystheoptionsinstalled

38 Printer and Laminator SettingsUsing the Status MonitorDuringinstallation,theprinterdriverandStatusMonitorareinstalledontothePC.TheS

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 39  ForWindows7andWIndowsVista,right‐clicktheSRPrinterStatus

v Notice for Taiwan (Traditional Chinese) Notice for JapanJapaneseVoluntaryControlCoun

40 Printer and Laminator SettingsClosing the Status MonitorToclosetheStatusMonitor:1. ClicktheredClosebutton.2. Apromptdisplays,asking

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 41 Icon Status Icon

42 Printer and Laminator SettingsPrinter Setting TabThePrinterSettingtabdisplays: Controlsforviewingorchangingprintsettings: YMCInkP

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 43 temperaturedropsiftheprintergoestosleep.SelectDisabletokee

44 Printer and Laminator Settings Printsamplecardstoverifysettingsbeforeusingnewsettings.Bend Remedy TabSingle‐sidedprintingcancausec

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 45 Iftheprintercannotrecognizethetypeofinkribbon,oneofthefo

46 Printer and Laminator SettingsProperty TabThePropertytabdisplaysread‐onlyinformationfor: Theversionofprinterfirmware,andfirmwareve

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 47 Laminator TabTheLaminatortabisenabledifalaminatorisconnected

48 Printer and Laminator SettingsPrinter Select TabThePrinterSelecttabdisplays: CurrentPrinter.Selecttheprinterfromthedrop‐downlist,i

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 49 Security Lock TabTheSecurityLocktabdisplaysthecurrentstateof

vi Revision LogDatacard® SR200 & SR300 Card Printers andLM200 & LM300 Laminators User’s GuideRevision Date DescriptionofChangesAMarch2014 F

50 Printer and Laminator SettingsUnlocking the PrinterIfthelockisactivated,youmustknowthepasswordtounlocktheprinter.1. ClickSecurity

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 51 Others TabTheOtherstabprovidesthefollowingforaUSB‐connectedp

52 Printer and Laminator SettingsConnection and Lock SymbolsThesesymbolsmaydisplayonline3oftheLCDpanel:

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 53 Example: Using the Printer LCD MenusManyprintersettingscanbechan

54 Printer and Laminator SettingsLCD Panel Menu StructureThefollowingchartdepictsthestructureoftheLCDpanelmenu.Somemenuitemsmaynotdi

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 55 LCD Panel Menu DescriptionThistablelistsanddescribesallmenuite

56 Printer and Laminator SettingsMedia InkType YMCK YMCK‐PO YMCKK YMCK‐UVDisplaysthetypesofinkribbonandretransferfilmthatareload

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 57 BendRemedy TempLevel Ifinstalled,displaysthetemperaturesetusi

58 Printer and Laminator SettingsContrast0DisplaystheLCDcontrastusingsevengradationsfrom‐3(lowcontrast)to+3(highcontrast).Thedefault

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 59 TurnOver NoneInstalledDisplayswhethertheturnover(duplex)option

vii Table of ContentsChapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 Printer and Laminator SettingsHR‐TTemp90degCto180degCDisplaysthesetpointtemperatureofthetopheatroller.(Thetemperaturemaybe185°

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 61 IPv4 DHCP ON OFFDynamicHostConfigurationProtocol(DHCP)isan

62 Printer and Laminator SettingsGateway TheprinterdoesnothaveadefaultIPv6gateway.IfAdrsConfigissettoAutoandtheprinterisnotconn

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 63 Using a Printer Security KeyTheprintercanhaveasecuritykey(numb

64 Printer and Laminator Settings4. Press .Re‐enterisdisplayed.5. Enterthesecuritynumberagain,asinstep 3.6. Press . Ifthenumbers

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 65 Deleting the Security KeyFollowthesestepstodeletethesecurityke

66 Printer and Laminator SettingsApplying a Second Retransfer LayerToincreasethedurabilityofacard,youmaywanttoapplyasecondretransferl

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 67 8. TheMode(Back)menudisplaysnext.Toapplyanadditionalretran

68 Printer and Laminator SettingsLaminator Status and SettingsIfanLM200orLM300laminatorisusedwiththecardprinter,itsstatuscanbedispla

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 69 Suggested Laminat

viii Loading Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Print Tab . .

70 Printer and Laminator SettingsDouble-Sided Printing and Double-Sided Lamination Single-Sided P

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 71Chapter 4: Maintaining Your Printer and LaminatorThischapterprovides

72 Maintaining Your Printer and LaminatorCleaning the PrinterThissectionprovidesinformationregardingpropercareandcleaningoftheprinter.It

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 73 Cleaning the Card Feed Rollers and Heat RollerTheheatrollerprovide

74 Maintaining Your Printer and Laminator15. Aftercleaning,thecardisdischargedandCleaningStartOK?isdisplayed.Press ,turnthecardover

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 75 Cleaning the Thermal HeadCleanthethermalheadassemblyonceeveryt

76 Maintaining Your Printer and LaminatorCleaning the LaminatorMostcardjamsarecausedbydirtyrollers.Cleanthelaminatoratthesametimethat

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 77 Cleaning the Internal ComponentsDirtintroducedduringcardfeedorb

78 Maintaining Your Printer and LaminatorCleaning the Laminator CartridgeLaminatorcartridgescancollectdebrisanddustduringlaminationandsupp

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 79 Preparing the Printer and Laminator for TransportUsesavedpackaging

ix Displaying Laminator Status on the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Suggested Laminator Settings . .

80 Maintaining Your Printer and Laminator

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 81Chapter 5: Magnetic Stripe EncodingThischapterprovidesinfo rmation

82 Magnetic Stripe EncodingInline EncodingWhentheMagneticEncodesettingonthePrintingPreferencesEncodetabisselected,theoptionalmagnetic

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 83 Example:Character Code TableThefollowingtabledisplaystheusableA

84 Magnetic Stripe EncodingStart and End SentinelsThefollowingtableprovidesthecharactersusedtomarkthestartsentinelandtheendsentinel.S

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 85Chapter 6: Error Recovery and MessagesThischapterprovidesinformatio

86 Error Recovery and MessagesPrinter Roller Layout SR200 & SR300 Card Printers an

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 87 i. Powerofftheprinter.ii. Opentheprinterdoor.iii. Placeajo

88 Error Recovery and MessagesClearing a Turnover JamIfacardjamsinthecardturnoversection,Jam(TurnOver)isdisplayedontheLCDpanel.Tor

SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide 89 16. Replacetheinkribboncartridgeandinitializethesuppliesasd