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User’s Guide for Magna™ Platinum Series™ Printers
4
Maintaining the printer
This chapter provides information to help you maintain the
Datacard® Magna™ Platinum™ Series photo ID printer for
optimal performance. It describes:
• How to run a cleaning cycle, including the cleaning card
and cleaning roller
• How to use the magnetic stripe cleaning card
• How to clean the rollers in the printer
• How to use the duplex/laminator cleaning card
• How to clean the supply tracker in the optional overlay or topcoat module
• How to clean the heated roller in the optional overlay or topcoat module
• How to clean the printhead
• How to replace the printhead cartridge
- User’s Guide for 1
- Magna™ Printers 1
- Regulatory compliance 2
- Trademark acknowledgments 2
- Proprietary Notice 2
- Contents 3
- Overview 7
- About this manual 8
- Audience 8
- About the Magna printer 8
- Printer models 9
- 1-4 Overview 10
- Printer features 12
- Inside the printer 13
- 1-8 Overview 14
- 1-10 Overview 16
- 1-12 Overview 18
- Using the printer 19
- Loading cards 21
- 2-4 Using the printer 22
- Loading the print ribbon 23
- 2-6 Using the printer 24
- Load the print ribbon 24
- Removing the supply cartridge 25
- 2-8 Using the printer 26
- Remove the supply cartridge 26
- Load supply in the cartridge 26
- Supply tracker 28
- Set the debower 29
- 2-12 Using the printer 30
- Power on the printer and PC 31
- Ready button 32
- Status light 32
- Making cards 33
- 2-16 Using the printer 34
- Print from a PC application 34
- Removing cards 36
- Responding to messages 37
- Figure 2-18: Typical message 38
- Shut down the printer and PC 39
- 2-22 Using the printer 40
- Using the printer driver 41
- Document Properties 42
- Use the Properties dialog box 43
- 3-4 Using the printer driver 44
- 3-6 Using the printer driver 46
- • Print ribbon type 47
- • Print blocking pattern 47
- • Printer type 47
- 3-8 Using the printer driver 48
- Using the Printer Toolbox 50
- 3-12 Using the printer driver 52
- Open the Printer Toolbox 52
- Exiting the Printer Toolbox 53
- 3-14 Using the printer driver 54
- Maintaining the printer 55
- Running a cleaning cycle 56
- 4-4 Maintaining the printer 58
- Replace the cleaning roller 58
- Cleaning the printer rollers 60
- 4-8 Maintaining the printer 62
- Cleaning the supply tracker 64
- Clean the supply tracker 65
- Cleaning the heated roller 66
- Cleaning tips 67
- Cleaning the printhead 68
- Edge of the printhead 69
- Ground cable 70
- 4-18 Maintaining the printer 72
- Troubleshooting 73
- Troubleshooting guide 74
- Track Format Data 77
- Windows test page 78
- Magnetic stripe test card 79
- Problems with card appearance 80
- Problem Troubleshooting 81
- 5-10 Troubleshooting 82
- 5-12 Troubleshooting 84
- 5-14 Troubleshooting 86
- 5-16 Troubleshooting 88
- What you see 89
- Possible causes Solutions 89
- Optional overlay module 91
- 5-20 Troubleshooting 92
- Jane Doe 93
- 5-22 Troubleshooting 94
- Obtaining service 95
- 5-24 Troubleshooting 96
- 5-26 Troubleshooting 98
- Before you install 99
- Installation audience 100
- General requirements 100
- Selecting the site 101
- 6-4 Before you install 102
- 6-6 Before you install 104
- Install the printer 105
- Unpacking the printer 106
- Who to call for assistance 108
- Connecting cables 109
- 7-6 Install the printer 110
- Connect a USB data cable 110
- 7-8 Install the printer 112
- Connect the power cord 113
- Installing the printer driver 114
- 7-12 Install the printer 116
- 7-14 Install the printer 118
- 7-16 Install the printer 120
- 7-18 Install the printer 122
- Printing sample cards 124
- Setup tips 124
- Changing optional settings 125
- Setting printer permissions 126
- 7-24 Install the printer 128
- Safety and compliance 129
- Liability statement 130
- Acknowledgments 131
- Supplies and cards 133
- Personalization supplies 134
- Laminate material 135
- Authentic 136
- Tips for success 137
- Name Part number Description 137
- Card specifications 138
- StickiCards 139
- Contactless smart cards 139
- Pre-punched cards 139
- Card quality guidelines 140
- Cleaning supplies 141
- Replaceable cleaning sleeve 142
- Cleaning kits (optional) 142
- Magnetic stripe cleaning card 143
- Cleaning pen 143
- Heated roller cleaning stick 143
- Printer driver CD-ROM 144
- Path Purpose 145
- Printer components 146
- Card cartridge 147
- Cleaning roller spindle 147
- Card output stacker 147
- Data cable 147
- Power cable 148
- Smart card cable 149
- Overlay cartridge 149
- Topcoat cartridge 150
- Spool cap 150
- Related publications 151
- PC port settings 153
- Set up two ECP parallel ports 154
- Setting parallel port values 157
- • Setting USB port values 161
- • Setting serial port values 161
- Magnetic stripe encoding 165
- Magnetic stripe escapes 167
- Using magnetic stripe escapes 168
- Printer 169
- Manufacturer 169
- Encoding 169
- Syntax Example 169
- TTS (Thrift Third Standard) 170
- NTT character set 171
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